Reference

Legal terms that shape your account

Our legal page sets the rules for account use, data handling and record checks on 7qc.

India accessData useCookiesContact routes

How we handle legal requests

7qc Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This page explains how our legal terms work for India. Where a rule depends on location, access or eligibility is available only where local law permits, and the wording that applies can change with the place you use it from. We keep account records, transaction logs,

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cookie records and support messages so we can verify requests, settle queries and keep the account trail accurate. If a page, product or payment route has extra conditions, the relevant rule sits with that feature and not on a general promise. When you send a request,
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we use the contact route listed below, check the account details we hold, and reply with the next step or the reason a change cannot be made under the current rule set. The payment chips below name the local rails we reference in this policy context.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP ROUTES

Where to send legal questions

If you need a correction, a copy of a record or a legal clarification, use the path that matches your account status.

Email path Send your legal request, correction note or account-data question through the address in your account area. We log the message, match it to your profile and reply with the next action or the reason a change cannot be made.

In-account form Use the form inside your account when you want a written trail. It lets us attach your request to the right record, confirm the point you raised and keep every step together if we need to check it later.

Urgent route If the issue is urgent, open the help route from your logged-in account. That gives us the fastest way to verify who is asking, freeze the matter if needed and return a response under the correct record.

DATA SAFETY

How we manage data and records

Our legal handling is built around narrow use, clear logs and change control. We keep only the records we need for account service, access checks and dispute handling, and we separate cookie…

Data use

We use the details you give us to create, secure and service your account, process transaction records, answer legal requests and keep a clear audit trail. We do not widen that use beyond what the request or record needs.

Cookie settings

Cookies remember login state, language choice and page settings. If you clear them, some access and request flows may ask you to set those choices again, because the browser no longer holds the saved preference.

Account checks

When you ask for a record copy or a change to sensitive details, we may ask for a fresh check so the request reaches the right account. That step protects you from mistaken disclosure or edits.

Record holding

We keep transaction logs, support chats and policy acknowledgements for the period needed to run the account, settle disputes and meet legal duties. After that period ends, we remove or archive them under our storage rules.

Change requests

If your name, number or other account detail changes, send the update through the contact route listed here. We compare it with the record on file and apply it only when the request meets the current legal standard.

Security contact

If you think someone else has reached your account, contact us at once. We can pause access, ask for verification and review recent logins so the account can be restored under the correct control.

Questions on access and records

These answers cover the most common legal requests: access, record copies, data use, cookie settings and account changes. If your question is about a specific transaction or a location-based restriction, use the contact route listed here so we can check the right record. Where local law sets the rule, we follow that rule and keep the response tied to the account on file.

It covers the terms that govern account use, data handling, cookie use, request handling and record keeping. When a rule depends on location, access is available only where local law permits.

We use account details to open, verify and service the account, process records, answer requests and protect the login trail. We keep the use tied to the stated purpose wherever possible.

Yes. Send the update through the contact route in your account area, include the correct details and wait for verification. We apply the change when the request matches the current record and legal duties.

Access depends on local law. If a place does not permit access, the account features and related request steps will not be available there. We cannot override that rule through a manual request.

Cookies remember basic settings such as language, login state and page preferences. If you block them, some access or request functions may not keep your choices between visits and you may need to reset them.

The support route listed on this page handles legal and data requests. It reaches the right team, keeps a trace of your message and returns a reply tied to your account where one is needed.

We keep records for the period needed to run the account, settle disputes, meet legal duties and maintain audit trails. After that period ends, we remove or archive them under our retention process.

Legal terms that shape your account

Where to send legal questions

How we manage data and records

Data use

Cookie settings

Account checks

Record holding

Change requests

Security contact

Questions on access and records

01 What does this page cover?

02 How do you use my account data?

03 Can I ask for changes to my details?

04 What if my location does not allow access?

05 How do cookies affect legal settings?

06 Who handles legal questions?

07 How long do you keep records?

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